FLOWA: Complete Business-in-a-Chat Platform
Transform how your business engages with customers through WhatsApp. From marketing campaigns to AI-powered conversations and complete sales transactions—all without customers ever leaving their favourite messaging app.
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Business-in-a-Chat Experience
FLOWA enables customers to get information, browse products, and make purchases entirely within WhatsApp. Businesses gain a powerful tool for customer outreach and commerce, leveraging the messaging app people already use daily.
Key Platform Capabilities
Broadcast & Campaign Management
Send targeted bulk messages to WhatsApp subscriber lists. Create promotional campaigns, schedule messages, and segment audiences while maintaining full compliance with WhatsApp policies.
AI-Powered Interactions
Interactive AI chatbot that understands customer queries, acting as a virtual salesperson and support representative. Natural language processing enables seamless 24/7 automated support.
In-Chat Commerce
Browse full product catalogs, add items to cart, and process secure payments without leaving WhatsApp. Complete the entire sales funnel within the messaging app.
Analytics & Multi-Tenant Architecture
Real-Time Business Intelligence
Track message delivery rates, conversions from chat to sales, customer engagement, campaign performance, and revenue—all from a comprehensive dashboard with key metrics.
Scalable SaaS Platform
Serves multiple independent businesses with secure data isolation for each tenant. Subscription-based pricing with easy onboarding and shared infrastructure for cost efficiency.
What FLOWA Can Do For Your Business
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Marketing & Outreach
Create WhatsApp marketing campaigns with promotional messages, targeted segmentation, and automated drip campaigns.
Customer Service
AI-powered instant responses available 24/7, with FAQ automation and seamless escalation to human agents when needed.
E-Commerce Operations
Complete product catalog management, inventory tracking, order processing, and payment gateway integration.
Sales Optimization
Generate leads, automate sales funnels, track conversions, and gain insights through customer journey analytics.
Benefits for Everyone
For Customers
  • No new apps to download or learn
  • Instant access to business information
  • AI-powered personalized experience
  • Secure payments in a trusted environment
For Businesses
  • Higher engagement than email
  • Reduced customer service costs
  • Handle thousands of conversations simultaneously
  • Quick setup with no technical expertise required
Technical Capabilities & Use Cases
WhatsApp Integration
Official WhatsApp Business API with cloud-based reliability and multi-number support.
E-Commerce Backend
Headless commerce engine with complete product management and multiple payment gateways.
AI & Automation
Natural language understanding with conversation flow management and smart routing.
Security & Compliance
End-to-end encryption with PCI DSS and GDPR compliance capabilities.
Get Started with FLOWA Today
Sign Up
Quick business registration and verification process.
Connect WhatsApp
Link your business WhatsApp number to the platform.
Setup Products
Add your product catalog and services.
Configure AI
Customize chatbot responses and conversation flows.
Launch Campaigns
Start engaging with customers immediately.
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